Shipping Policy
Shipping Policy FAQ
1. Do you offer free shipping? Yes, we offer free regular shipping within the US. Delivery times vary depending on the destination. International orders may be subject to customs duties, taxes, or import charges, which are the responsibility of the customer.
2. What is your order processing time? Orders are processed within 3-5 business days of receiving payment. Business days are Monday through Friday, excluding holidays. Once your order is processed, you will receive a shipping confirmation email with tracking information.
3. Do you offer free shipping? We offer free standard shipping. This offer is automatically applied at checkout once your order reaches the minimum threshold.
4. How can I track my order? Once your order has shipped, we will send you an email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.
5. What is your refund, return, or exchange policy? Supplements are legally excluded from exchange, but out of goodwill we approuch our customers and find a common solution.
6. How can I contact you for shipping inquiries? For any questions or concerns regarding shipping, please contact us at contact@cuculooessentials.com. Our customer service team is available from Mo. - Fr. 8am to 6pm to assist you.
US Domestic - Regular*
Weight |
Price |
Delivery Time |
Carrier |
0 - 0.5lb |
free |
1-4 |
USPS |
0.51lb - 0.75lb |
free |
1-4 |
USPS |
0.76lb - 1lb |
free |
1-4 |
USPS |
1.01 - 2 lbs |
free |
1-4 |
USPS |
2.01 - 3 lbs |
free |
1-4 |
USPS |
Every additional pound |
free |
1-4 |
USPS |
US Domestic - Express*
(except Alaska and Hawaii)
Weight |
Price |
Delivery Time |
Carrier |
0 - 1 lbs |
$9 |
1-3 |
USPS Priority |
1.01 - 2 lbs |
$11 |
1-3 |
USPS Priority |
2.01 - 3 lbs |
$13 |
1-3 |
USPS Priority |
3.01 - 4 lbs |
$15 |
1-3 |
USPS Priority |
Every additional pound |
+ $2 |
1-3 |
USPS Priority |
International - Zone 1*
(Canada)
Weight |
Price |
Delivery Time |
Carrier |
0 - 1 lbs |
$17 |
2-5 |
FedEx |
1.01 - 2 lbs |
$19 |
2-5 |
FedEx |
2.01 - 3 lbs |
$21 |
2-5 |
FedEx |
3.01 - 4 lbs |
$24 |
2-5 |
FedEx |
Every additional pound |
+ $5 |
2-5 |
FedEx |
International - Zone 2*
(France, Italy, Luxembourg, Monaco, Netherlands, United Kingdom**, Denmark, Finland, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden)
Weight |
Price |
Delivery Time |
Carrier |
0 - 1 lbs |
$18 |
2-5 |
FedEx |
1.01 - 2 lbs |
$20 |
2-5 |
FedEx |
2.01 - 3 lbs |
$23 |
2-5 |
FedEx |
3.01 - 4 lbs |
$26 |
2-5 |
FedEx |
Every additional pound |
+ $6 |
2-5 |
FedEx |
International - Zone 3 *
(Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Thailand, Vietnam, South Korea)
Weight |
Price |
Delivery Time |
Carrier |
0 - 1 lbs |
$20 |
2-5 |
FedEx |
1.01 - 2 lbs |
$24 |
2-5 |
FedEx |
2.01 - 3 lbs |
$28 |
2-5 |
FedEx |
3.01 - 4 lbs |
$32 |
2-5 |
FedEx |
Every additional pound |
+ $6 |
2-5 |
FedEx |
NB! Please note that all products are shipped from the US fulfillment center; therefore, customers from other countries might also have to pay customs and import fees.
* Please note that orders can not be delivered to military bases.
We are looking forward to your suggestions and for any questions - do not hesitate to contact us!
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